Send iMessages from Freshdesk

Transform iMessages into support tickets. Provide exceptional customer service with Freshdesk's powerful ticketing system.

Why Add iMessage to Freshdesk?

Ticket Creation

Automatically convert incoming iMessages into Freshdesk support tickets.

Customer Context

View complete customer history and previous tickets alongside conversations.

Auto-Assignment

Route tickets to the right agents based on message content and rules.

SLA Management

Track and meet SLAs with iMessage response time monitoring.

Analytics

Measure support performance with integrated iMessage metrics.

Collision Detection

Prevent multiple agents from responding to the same iMessage.

Get Started in 3 clicks

01

API Integration

Connect Blooio with your Freshdesk account using API keys.

02

Configure Rules

Set up ticket creation rules and routing logic.

03

Test & Deploy

Send test messages and verify ticket creation.

Built for Your Success

See how businesses use Blooio + Freshdesk to transform their communication.

Popular Use Cases

  • Customer support teams handling inquiries
  • Technical support with multimedia attachments
  • Order status and tracking updates
  • Proactive support outreach campaigns

Simple, transparent pricing

Choose the plan that fits your volume and scale as you grow.

Starter

Cost-effective for small businesses
$89/ month

  • Shared number
  • Standard email support
  • 15 new contacts/day
  • CRM integrations included
  • Full API access
  • Limited to 1 number
  • No hidden fees
  • Does not support custom area codes

Dedicated

Professional messaging at scale
$289/ month each line

Enterprise pricing gets cheaper per number at higher volumes.

  • Dedicated number
  • Unlimited Messages
  • Inquire about FaceTime support
  • Custom area code ($75/number one-time fee)
  • Full API access
  • CRM integrations included
  • Number porting included
  • No activation fee
  • No hidden fees

Free Trial

Try Blooio with 20 free messages
$0/ month

  • 20 free messages
  • Full API access
  • No credit card required
  • No commitment
  • Does not support custom area codes

Starter

For personal projects and testing
$39/ month

  • Shared number
  • Support via tickets
  • 5 new contacts/day
  • Perfect for testing & personal use
  • Full API access
  • Limited to 1 number
  • No hidden fees
  • Does not support custom area codes

Shared Enterprise

High volume on shared infrastructure
$149/ month

  • Shared enterprise number
  • 20 new contacts/day
  • Dedicated account manager
  • Advanced analytics dashboard
  • Full API access
  • Custom integrations
  • Limited to 1 number
  • No hidden fees
  • Does not support custom area codes

Concierge

Need a hands-on implementation? Let our team build it for you.

Ready to Transform Your Freshdesk Experience?

Join thousands of businesses already using Blooio to send iMessages from Freshdesk.