# Send iMessages from Freshdesk

Transform iMessages into support tickets. Provide exceptional customer service with Freshdesk's powerful ticketing system.

## Why Add iMessage to Freshdesk?

### Ticket Creation

Automatically convert incoming iMessages into Freshdesk support tickets.

### Customer Context

View complete customer history and previous tickets alongside conversations.

### Auto-Assignment

Route tickets to the right agents based on message content and rules.

### SLA Management

Track and meet SLAs with iMessage response time monitoring.

### Analytics

Measure support performance with integrated iMessage metrics.

### Collision Detection

Prevent multiple agents from responding to the same iMessage.

## Get Started in 3 clicks

01

### API Integration

Connect Blooio with your Freshdesk account using API keys.

02

### Configure Rules

Set up ticket creation rules and routing logic.

03

### Test & Deploy

Send test messages and verify ticket creation.

## Built for Your Success

See how businesses use Blooio + Freshdesk to transform their communication.

### Popular Use Cases

- Customer support teams handling inquiries
- Technical support with multimedia attachments
- Order status and tracking updates
- Proactive support outreach campaigns

## Simple, transparent pricing

Choose the plan that fits your volume and scale as you grow.

### Starter

Cost-effective for small businesses  
$89/ month

- Shared number
- Standard email support
- 15 new contacts/day
- CRM integrations included
- Full API access
- Limited to 1 number
- No hidden fees
- Does not support custom area codes

### Dedicated

Professional messaging at scale  
$289/ month each line

Enterprise pricing gets cheaper per number at higher volumes.

- Dedicated number
- Unlimited Messages
- Inquire about FaceTime support
- Custom area code ($75/number one-time fee)
- Full API access
- CRM integrations included
- Number porting included
- No activation fee
- No hidden fees

### Free Trial

Try Blooio with 20 free messages  
$0/ month

- 20 free messages
- Full API access
- No credit card required
- No commitment
- Does not support custom area codes

### Starter

For personal projects and testing  
$39/ month

- Shared number
- Support via tickets
- 5 new contacts/day
- Perfect for testing & personal use
- Full API access
- Limited to 1 number
- No hidden fees
- Does not support custom area codes

### Shared Enterprise

High volume on shared infrastructure  
$149/ month

- Shared enterprise number
- 20 new contacts/day
- Dedicated account manager
- Advanced analytics dashboard
- Full API access
- Custom integrations
- Limited to 1 number
- No hidden fees
- Does not support custom area codes

### Concierge

Need a hands-on implementation? Let our team build it for you.

## Ready to Transform Your Freshdesk Experience?

Join thousands of businesses already using Blooio to send iMessages from Freshdesk.