# HubSpot iMessage Integration

Send HubSpot iMessage campaigns in blue bubbles. Trigger iMessages from HubSpot workflows and sequences, sync replies to the contact timeline, and track delivery and read receipts the same way you track email opens — all via Blooio's REST API and HubSpot's native webhook actions.

HubSpot does not natively support Apple iMessage. Blooio is the iMessage bridge that makes it work: outbound iMessages from workflows, inbound replies on the timeline, and two-way conversation sync — no Mac, no iPhone, no 10DLC registration.

## Why add iMessage to HubSpot?

- Send iMessages from HubSpot workflows and sequences
- Two-way sync — replies appear as timeline events
- Read receipts, delivery status, and reactions synced as activities
- Personalize using HubSpot contact properties
- Works on HubSpot Professional and Enterprise plans
- No per-message fees — flat $39/mo with unlimited iMessages

## How to connect iMessage to HubSpot

Total setup time: about 15 minutes if you already have a HubSpot Professional workflow license. No code required — HubSpot's native webhook action does the heavy lifting.

### 1. Get your Blooio API key

Sign up for a free Blooio trial. In your dashboard, open Settings → API and copy the generated key. Your iMessage-enabled phone number is ready immediately — no carrier registration or 10DLC paperwork.

### 2. Add a HubSpot webhook action

In HubSpot, create a workflow triggered by a contact property, list membership, or form submission. Add a 'Send a webhook' action that POSTs to https://backend.blooio.com/v2/api/chats/{phone}/messages with your Blooio key in the Authorization header.

### 3. Map HubSpot contact fields

Pass the contact's phone number, first name, and any custom property into the Blooio request body. Use HubSpot's personalization tokens to personalise the iMessage copy the same way you would for an email.

### 4. Handle replies via inbound webhook

Configure a Blooio inbound webhook pointing at your HubSpot custom event endpoint (or a Zapier/Make bridge). Every reply, read receipt, and reaction lands on the HubSpot contact timeline as a native activity.

## What HubSpot teams do with iMessage

### Lead follow-up from forms

Fire an iMessage the instant a prospect fills in a demo-request form. Response rates run 3–5× higher than the equivalent email, and the message feels personal because it arrives as a blue bubble from a real number.

### Sequence sends on blue bubbles

Replace one step of a HubSpot sales sequence with an iMessage via Blooio. Delivery, read-receipt, and reaction events flow back into HubSpot as timeline activities so reps know exactly when to follow up.

### Support ticket acknowledgements

Trigger an iMessage confirmation whenever a Service Hub ticket is created. Customers reply straight back into the ticket thread — no SMS segment charges, no deliverability surprises.

### Renewal and churn saves

Use a HubSpot workflow to send a personal iMessage 14 days before renewal. The read receipt tells you whether the customer saw it, which is something no email or SMS send can do.

## HubSpot iMessage FAQ

**Does HubSpot have a native iMessage integration?**  
HubSpot does not natively support Apple iMessage. Blooio bridges the two via HubSpot's webhook actions and REST API — outgoing iMessages are triggered from workflows and sequences, and inbound replies are pushed back to the contact timeline.

**How do I send iMessage from HubSpot?**  
Create a HubSpot workflow, add a 'Send a webhook' action, and POST to the Blooio send-message endpoint with the contact phone number and message body. Personalization tokens work the same as in email.

**Can I trigger HubSpot workflows from an inbound iMessage?**  
Yes. Blooio's inbound webhook fires on every received iMessage, read receipt, and reaction. Pipe it into a HubSpot custom event or a small relay function to trigger workflows, lifecycle stage changes, and task creation.

**How much does the HubSpot iMessage integration cost?**  
Blooio starts at $39/month for unlimited iMessages. HubSpot's native webhook action is available on Professional and Enterprise plans — there is no additional integration fee from Blooio.

**When will a native HubSpot app be available?**  
A native HubSpot app with a dedicated iMessage channel on the contact record is on our roadmap. Until it ships, the webhook/REST bridge covers every workflow and sequence use case.
